Effective Date: March 15, 2022

Privacy Policy

Our Commitment to Privacy
Thank you for visiting the Sweetwood Smoke & Co. (“Sweetwood,” “we,” “us,” or “our”) website or social media page (individually or collectively, the “Website”). Your privacy is important to us and this Privacy Policy (this “Policy”) explains our online information practices and the choices you can make about the way your information is collected and used. Sweetwood reserves the right to change, modify, add to or remove portions of this Policy at any time. Please check this page periodically for any changes.

Scope of This Policy

This Policy applies only to information collected through the Website, including via Sweetwood’s social media channels (such as @fattymeatsticks on Instagram). This Policy does not apply to information collected through other channels, such as in person, on paper, or by phone. Links to third-party
websites may appear on the Website. This Policy does not apply to those or any
other third-party websites.  

Your Consent

By using the Website, you are consenting to the collection, use, disclosure, and
transfer of your information as described in this Policy. If you do not consent
to the collection, use, disclosure and transfer of your information as
described in this Policy, you may not use the Website.

Personal Information – Type of Information Collected

"Personal Information" may include (but is not necessarily limited to) your name,
billing address, shipping address, email address, phone number, mobile device
number, birth date or age, credit card account data, and other purchasing
information, and how you use the Website. You may also provide us with
photographs or other video/media content which may contain Personal
Information. Unless specifically stated, we do not require this information to
obtain access to our Website.

Personal Information – How It’s Collected

Sweetwood collects Personal Information that our visitors manually provide using their mouse,
keyboard, mobile devices, or otherwise. We also collect information you provide
when you register with, log on to, or enhance your profile on the Website by choosing to automatically
populate the requested data fields with information you previously provided to
a third-party social media platform (such as Facebook, Instagram, or Twitter). Sweetwood
or its third-party service providers may also use cookies—both session cookies
that expire when you close your browser and persistent cookies that stay on
your device until deleted—or other technology to collect and store general
information about your use of our Website. The Personal information we collect is used by Sweetwood
for the following purposes:

Personal Information
– How It’s Used

Personal Identification and Customization: We use your
Personal Information to identify you when you visit our Website and to
customize your experience.

Consumer Purchases/Rebates: We use your Personal Information to process your orders,
administer your account, and/or facilitate rebates or other promotional offers.
You may always refuse to provide your Personal Information, but this may lead
to our inability to provide you with certain goods, services, or offers.

Customer Service: On some pages our visitors can submit comments or ask
questions. We also collect Personal Information when you send us emails or
social media posts containing questions or requests. We only save Personal
Information associated with questions and requests in our customer service
database (unless otherwise stated in this Policy, data which does not expire
and is retained) in order to respond to those questions and requests, and to
better serve you when responding to any questions or requests you may have in
the future.

Emails: Some of our pages allow visitors to register to receive periodic emails from us
and/or to receive calls or other contacts from us. Any promotional email you
receive from Sweetwood will allow you to "unsubscribe" from this
informational service at any time. You may not unsubscribe from transactional
emails, such as emails confirming your purchase.

Email a Friend: There may be features on our Website that require
visitors to enter another person's Personal Information and/or email address in
order to use the feature. We only use this information to allow visitors to
share certain Website content with friends.

Discussion/Social Media: Our Website may offer discussion forums, message boards,
social networking opportunities, chat pages and other public forums or features
in which you may provide Personal Information, materials and related content.
If you submit Personal Information when using these public features, please
note that such Personal Information may be publicly posted and otherwise
disclosed and used without limitation or restriction.

Marketing. Sweetwood may use your Personal Information to
contact you via email or other methods to promote products or services to you
or to communicate offers to you.  You are able to “unsubscribe” or otherwise discontinue the receipt of promotional correspondence from Sweetwood at any time.  

Our Marketing Strategies. Sweetwood may use your Personal Information to better understand your needs and interests and to improve our marketing and promotional efforts.

Security, Credit, or Fraud Prevention: Sweetwood may use your information to protect its rights
or the rights of others, to comply with the law, a court order, or a subpoena,
or to protect the security of our Website or its terms of use.

Non-Personal Information
Sweetwood collects a variety of non-personal information, such as information
about the operating system on your computer, the type of web browser you are
using, your IP address, and the links you followed to enter and leave the Website.
This information is not by itself personally identifiable and is collected
automatically via the use of cookies (small computer files saved on your hard
drive) and other standard web technology by Sweetwood or a third party.

With most internet browsers or other software, you can erase cookies from your computer hard
drive, block all cookies or receive a warning before a cookie is stored. Please
refer to your browser instructions to learn more about these functions. If you
reject cookies, functionality of the Website may be limited, and you may not be
able to take advantage of many of our Website’s features.

Aggregate information showing the IP addresses and/or domain names of visitors, the
number of visits, average time spent on the Website, pages viewed, etc. may be
collected and used for internal review to measure the overall use of our Website
and provide direction for its continuous improvement. This information is not
sold to or shared with other organizations for commercial purposes.

Third-Party Cookies

Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering
targeted advertisements either on our Website or on other websites.

Sharing of Personal Information

Except as set forth in this Policy, we do not share your Personal Information unless you have given
us permission to do so.

At times, we employ other companies and individuals to perform certain functions on our behalf.
Examples include removing repetitive information from customer lists, analyzing
data, providing marketing assistance, sending emails and text messages,
shipping ordered goods, and processing credit card payments. In the scope of
providing services on behalf of Sweetwood, these third parties may have access
to your Personal Information and will protect the Personal Information in a
manner consistent with the principles set out in this Privacy Policy.

Sweetwood may also disclose Personal Information based on a good-faith belief that such disclosure
is necessary to conform to or comply with the law or that such disclosure is
necessary to protect our Website, our company, our employees, our Website
visitors, or the general public.

If Sweetwood is involved in a sale of a substantial portion of its business assets, information
about you may be among the transferred assets.

Privacy of Children
You must be at least 13 years old to have our permission to use our Website. We
do not knowingly collect, use or disclose personal information about visitors
under 13 years of age. If you are under the age of 13, you can use this service
only in conjunction with your parent’s or guardian’s permission. Only visitors who
are 18 years or older may purchase products from our Website.

Retention of Information

Sweetwood retains information collected through our Website for as long as the information is
relevant to our business purposes or as permitted by applicable law, unless you
request deletion of your Personal Information, in which case we will take
reasonable steps to comply with your request.

Data Security

Sweetwood utilizes appropriate physical, electronic, and managerial procedures to guard our online
visitors’ Personal Information against unauthorized access and use.

No method of transmission over the internet or method of storage is completely
secure.  Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the
Internet or stored in our databases and will not be responsible for breaches of
security beyond our reasonable control.

You may have the ability to create an account and password in connection with use
of our Website or affiliate websites.  When you do so, you will create a password.  You are responsible for the confidentiality of that password and you are responsible for any access to or use of your
account by any third-party who may have obtained your password, whether or not
such access was authorized.

Links

Sweetwood’s Website may contain links to other websites, and we make every effort to only link to websites that share our high standards and respect for privacy. However, Sweetwood is
not responsible for the collection or use of your information at any
third-party website. Therefore, Sweetwood disclaims any liability for any third
party’s use of your information obtained through using the third-party website.

Your Choices

In General. We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices, such as your choice to opt out of receiving
“cookies.” We may ask you to indicate your choices at the time and on the page where you provide your information.

Email preferences. You can opt out of promotional emails
we send to you. If you wish to stop receiving promotional emails, simply select
“unsubscribe” located at the bottom of each communication.

Text preferences. You can opt out of receiving text messages from us by
following the instructions on text messages that you receive from us. In
addition, with text messages, you can opt-out by replying STOP at any time and
you can receive assistance by replying HELP.

Do Not Track Mechanisms. California law requires this Policy to address how we
respond to any “Do-Not-Track (‘DNT’) signal” delivered by your browser. Because
of the changing state of technology and indecision within the industry
regarding the meaning of DNT signals, we do not make any guarantee that we will
honor DNT signals. More about California law is shared below.

Previously Expressed Preferences. You may be able to change through your account previously
expressed preferences regarding how we use your information. Otherwise, please
contact us using the information provided below.

California Residents – California Consumer Privacy Act

The following information applies to California residents using terms consistent with the California Consumer Privacy Act of 2018 (the “CCPA”).

California law requires businesses to disclose whether certain information is collected,
sold, or otherwise transferred for a business purpose.  The list of what Sweetwood collects and
shares is listed above and is comprehensive, which means it may include
information that is does not apply to you but applies to others.

Right to Request Access. Under certain circumstances and upon your request, the law may require Sweetwood to grant you access to the personal information we hold about you.

Right to Request Deletion. Under certain circumstances you may request that Sweetwood delete your personal information.  Sweetwood may also delete your personal information if it is determined your data is incomplete, inaccurate, or that the continued storage of your information is not required.

Annual Data Requests. Sweetwood is required to report its annual consumer data requests relating to access and deletion.  In 2021 Sweetwood received no requests for access to personal information pursuant to the CCPA.  In 2021 Sweetwood received no requests for deletion of personal information pursuant to the CCPA.

Selling Your Information. Sweetwood does not sell your personal information. 

How to Exercise Your Rights. You can exercise your rights under California Law by contacting us at the address or phone number provided below. 

Questions/Contact Us

If you have questions about the Website, the collection of information that occurs on the Website,
or this Privacy Policy, please contact us at:

By Mail

2670 Copper Ridge Circle Unit #3 Steamboat Springs, CO 80487

By email:

Info@sweetwood.com

By Telephone

1-970-879-7456

Please include your full name, email address and phone number in case we have questions.